MANZINI: David Cruizer Ngcamphalala, the Minister of Tinkhundla Administration and Development has launched the Customer Service Charter,- a document that outlines the Ministry’s commitment towards providing excellent and efficient services to the Nation.
According to Government online platforms, the Minister, when speaking during the launch held at the George Hotel on Monday said, the launch of the document “marks a very important milestone” in the efforts of the Tinkhundla Ministry to inculcate a culture of service excellence.
”It is therefore my greatest pleasure to present and launch this document to the ministry officials who will then use it to implement and offer the required service to the public.Launching this document is a way of reminding ourselves of our mandate, mission, vision, values and customer service pledge. This charter is our ministry’s declaration of the intention to take our country and its peoples towards Vision 2025 and beyond,” said the Tinkhundla Minister.
Tinkhundla Minister David Cruizer Ngcamphalala(Centre) launches Ministry’s Customer Service Charter.