MBABANE:Mlungisi Khumalo, the lawyer representing 8bet has reached out to this publication to clarify that, Miss Trusty Dlamini was not defrauded by the betting company.
In a letter to the editor published on Sunday morning, Dlamini alleged that,her money disappeared from her mobile money account adding that, she was not sure whether it was MTN or 8bet.
“I’m not quite sure if it’s MTN or 8bet, what happened is; yesterday I had R670.00 in my Mobile Money account and R184.00 184 in my 8bet account.When I woke up this morning I tried to withdraw from my Mobile Money account,I realized that I was left with only R7.00 and when I called MTN they told me the money was deposited into my 8bet account at around 1am and 2am.Then I asked them by who because I was asleep that time and I stay with minor kids(6 and 3years-old).But after receiving information from MTN that the money was deposited to 8bet,I then enquired from 8bet to find out what happened only to find that even the money I had on 8bet had disappeared,only R1.95 was left in my account”, she said.
But lawyer Mlungisi Khumalo who has been instructed by 8bet to respond to this publication and work on the matter, vigorously denied the allegations.
“As you can see on the excel document every movement of her was recorded and you can clearly see that she deposited herself and as well played with the funds on her 8Bet account.Client instructs that, Trusty has been engaged in over 200 movements since 14th of February and was playing on a regular basis without any problems so far.Our client states that they are in contact with her since yesterday morning and was investigating her complaint, only to find out that nothing was wrong with her movements.Our client was not aware that she wasn’t using her phone, that’s out of client’s control. Miss Trusty Dlamini told client that she was sleeping when the transactions happened so clearly someone used her phone, which is out of our control”, said the lawyer in a letter addressed to the editor.
The lawyer further mentioned that his client(8bet)can’t trace who was using Dlamini’s phone adding that, it was definitely not his client that took the money or didn’t pay her.
“Especially because, in the past when playing with 8Bet she always received her withdrawals accurately.Our client has proof that on the night of the transaction, where you can see exactly what the excel document states.The full state of the transaction is on the Excel and its there for everyone to see.Our client reached out to Miss Trusty Dlamini and made it clear that we are not at fault. Further,client buttressed the fact that it was wrong of Miss Dlamini to go to the media and blaming 8Bet for something that is out of their control.More importantly, client made it clear that she does not have her momo pin that enabled the money to be withdrawn in her account. And her response was that our client’s explanation made sense and she’s going to take the matter up with MTN”, said the lawyer from Khumalo Attorneys.
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