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Eswatini Water Services accused of providing expensive dirty water,some residents now suffering from bilharzia.

Monday, 29th January, 2024

MBABANE:Nomahlubi Matiwane,the Spokesperson of the Eswatini Water Services Corporation(EWSC) failed to clarify why the State owned company provides dirty water that resulted to some residents infected with bilharzia.

One of the Water Services clients sent proof of a complaint she forwarded to the State owned company reporting that, she was infected with bilharzia,however,the company that is providing one of the most expensive water in the Southern African region,did not entertain the complaint.

The client only received a automatic response programmed in the company’s communication system that reads;

“Hello valued customer. Thank you for contacting EWSC whatsap line. Our Contact Centre operating hours are 6.00am to 10.00pm. For emergency(Pipe Burst only) please call Manzini Region(Manzini) Sabelo Simelane(7607 8683) North West(Hhohho) Mbuso Ndwandwe 78030100 East(Lubombo) Thulani Mabuza 76806895 South West(Shiselweni) Wenzile Dlamini 76980091”.

After receiving the automatic message, the client reported the dirty water.

“Guys emanti enu angcolile, they are infected by chistomiasis, bilharzia. I don’t swim but now infected because of your water. Please disinfect your water, sigeza ngawo”, said the client in a message sent to the Eswatini Water Services Corporation.

The client then sent a picture of the dirty water to this publication and same was forwarded to State owned company, it remains unclear how many emaSwati would he affected as the company continues to supply the water to various communities and towns across the country.

 Eswatini Water Services accused of providing expensive dirty water,some residents now suffering from bilharzia.
Eswatini Water Services accused of providing expensive dirty water,some residents now suffering from bilharzia.